Beauty Tips Club Return & Refund Policy
Effective Date: January 1st, 2025
At Beauty Tips Club, we are dedicated to ensuring your satisfaction with our products. If you are not completely satisfied, our straightforward policy makes it easy for you to return or exchange items.
Eligibility for Returns
You may return your product under the following conditions:
- Damaged or Defective Items: Contact us within the same day of receiving your order to initiate a return for damaged or defective items. Return shipping will be covered by us.
- Incorrect Item: If the wrong item was shipped, notify us within 7 days for a return. Return shipping will be covered by us.
- Unopened and Unused Products: Returns for change of mind are accepted within 14 days from the date of delivery, provided the item is in its original, unopened, and unused condition. Return shipping will be the customer’s responsibility.
- Bras: Can be returned if the size is unsuitable, as long as they are unworn, unwashed, and in their original packaging. (Panties included in sets are non-returnable for hygiene reasons.)
Non-Refundable Items
The following items are not eligible for returns:
- Nails, Stockings, and Underwear: For hygiene reasons.
- Personal Care Items, Cosmetics, and Beauty Tools: Once opened or used.
- Gift Cards or Vouchers: Non-refundable and cannot be exchanged for cash.
Return Shipping Policy
- For wrong or damaged items, the return shipping fee will be covered by us.
- For all other eligible returns, the return shipping fee is the customer’s responsibility.
- Alternatively, place a fresh order, and we’ll deduct the return shipping cost from your new order, saving you one-way shipping charges.
Refund Process
- Refunds will be processed within 5-7 business days after the returned item is received and inspected.
- The refund will be credited to your original payment method.
Thank you for shopping with Beauty Tips Club!
For any questions, feel free to reach out to our customer support team [email protected]. We’re here to help!
